Getting There
Click RolePlay (or Training) in the left sidebar. You’ll see three tabs: Search, Results, and Scripts.Search Tab — Find a Scenario
Browse available practice scenarios to find the right one for you.Featured Scenarios
Popular scenarios are highlighted at the top, each showing:- The scenario name and description
- A difficulty badge (Beginner, Intermediate, or Advanced)
- The category (buyer, seller, negotiation, objection handling, etc.)
- A Start button to begin practicing
Browsing All Scenarios
Scroll down to browse the full library of scenarios. You can:- Filter by category — Focus on buyer conversations, seller conversations, objections, negotiations, etc.
- Filter by difficulty — Start with beginner scenarios and work your way up
- Search by name — Looking for something specific? Type it in the search bar
Custom Scenarios
On the Subscriber Plus plan, you can create your own scenarios:- Define the situation and context
- Describe the person you’ll be talking to
- Set specific objections or challenges you want to practice
How a RolePlay Session Works
Receive the Call
PULSEIntel Pro calls your phone number (the one in your profile). Answer the call to begin.
Practice the Conversation
The AI plays the role of a client — maybe a skeptical buyer, a price-sensitive seller, or someone with a specific objection. Have a natural conversation and practice your techniques.
End the Session
When you’re done, hang up or click End Session. The call is automatically recorded and transcribed.
Make sure your phone number is correct in your Profile before starting a session. That’s the number PULSEIntel Pro will call.
Results Tab — Review Your Performance
After each session, you can review how you did.Session History
A table showing all your past sessions with:- Date and time
- Which scenario you practiced
- How long the session lasted
- Your overall score
Performance Analysis
When you click a session, you’ll see scores for:- Active Listening — How well you listened to the AI client
- Validating Feelings — How effectively you showed empathy and acknowledged concerns
- Voice Sentiment — Analysis of your tone and energy during the conversation
- Objection Handling — How well you addressed the client’s pushback
Listen Back and Read the Transcript
- Play the recording — Listen to the full conversation to hear how you sounded
- Download the transcript — Save a text file of the entire conversation for review
Scripts Tab — Objection Handling Library
A library of scripts to help you handle common real estate objections.Script Categories
Scripts are organized by objection type:- Price objections — “Your price is too high” / “I can get a better deal elsewhere”
- Commission objections — “Why should I pay that commission rate?”
- Timing objections — “I’m not ready to buy/sell right now”
- Competition objections — “Another agent offered me a better deal”
- General objections — Common pushback and how to handle it
What’s in Each Script
Every script includes:- A clear description of the objection
- A recommended response framework
- Example dialogue showing how to handle it
- Tips and variations for different situations
Exporting Scripts
Click Export as PDF to save any script as a formatted PDF. Great for reviewing before client meetings or printing out for your desk.Tips for Getting the Most from RolePlay
- Start with beginner scenarios — Build your confidence before tackling advanced objections
- Practice regularly — Even 10-15 minutes a week makes a noticeable difference in real conversations
- Focus on one area at a time — If your “Active Listening” score is low, work on that specifically before moving to other areas
- Review your recordings — Listening back is often more revealing than the scores alone
- Use scripts before sessions — Read through relevant scripts from the Scripts tab before practicing a scenario in that category
- Track your progress — Watch your scores improve over time in the Results tab